Privacy Policy

Last updated:15th October 2025

At Naija Nourish Nosh, your privacy is just as important to us as good food and great flavour.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms below.


1. Who We Are

We’re Naija Nourish Nosh — bringing authentic Nigerian flavours to homes across the UK.
Our registered business address is:
📍 Southend On Sea
📧 [email protected]

We are the data controller responsible for handling your personal information.


2. What Information We Collect

We collect the following types of personal data:

a. Information You Give Us

When you:

  • Create an account or place an order

  • Contact us by email or through our website

  • Subscribe to our newsletter or special offers

We may collect your:

  • Name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment details (securely handled by our payment processor)

b. Information We Automatically Collect

When you browse our site, we may automatically collect:

  • IP address and browser type

  • Pages visited and time spent on the site

  • Device information and cookies (see section 7 below)


3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Contact you about your purchase or delivery

  • Send order confirmations and updates

  • Respond to your enquiries or support requests

  • Send you marketing emails (only if you’ve opted in)

  • Improve our website, products, and customer experience

We’ll only use your information when it’s lawful to do so - usually because it’s necessary to fulfil your order, comply with the law, or with your consent.


4. Sharing Your Information

We only share your data with trusted partners who help us run our business, such as:

  • Payment processors (e.g. Stripe)

  • Delivery companies (for getting your food to you)

  • IT and hosting providers (to keep our website running smoothly)

These partners only receive the information necessary to perform their service and must keep it secure and confidential.

We never sell your information to third parties — no wahala.


5. How Long We Keep Your Data

We keep your personal data for as long as needed to:

  • Complete your orders

  • Provide customer support

  • Meet our legal and tax obligations

After that, your data will be securely deleted or anonymised.


6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Ask us to correct any inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing at any time

  • Request a copy of your data in a portable format

To exercise your rights, email us at [Insert Contact Email].
We’ll respond within 30 days.


7. Cookies

Our website uses cookies to make your browsing smooth - like a well-stirred pot of jollof.

Cookies help us:

  • Remember your preferences

  • Keep your shopping cart working properly

  • Understand how visitors use our site

You can change your cookie settings anytime through your browser.
Blocking cookies may affect how the website functions.


8. Keeping Your Data Safe

We use up-to-date security measures to protect your personal data against loss, misuse, or unauthorised access.
Payment details are encrypted and processed securely by our payment provider we never store your full card details.


9. Email Marketing

If you subscribe to our newsletter, we’ll send occasional updates, offers, and news nothing spammy, just good vibes and tasty deals.
You can unsubscribe anytime using the link at the bottom of our emails.


10. Updates to This Policy

We may review and update this Privacy Policy occasionally. Any updates will be posted here with a new “last updated” date.
If there are significant changes, we’ll let you know by email or on our website.


11. Contact Us

If you have questions about your data or this policy, reach out to us at:
📧 [email protected]
📍 Southend On Sea

We’re here to help - no stress, no wahala.